Help & Faqs

Help & Faqs
General questions about us and we will answer the questions you are wondering

Website Development FAQs

1. What is the typical timeline for designing and developing a website?

The timeline for website design and development depends on the complexity and requirements of the project. A basic website can take 2-4 weeks, while more complex sites with advanced features, custom functionalities, or e-commerce capabilities may require 6-12 weeks or more. We work closely with you to establish a clear timeline based on your unique needs and objectives.

2. How much does it cost to design and develop a website?

The cost of a website varies based on factors such as design complexity, the number of pages, features, and customisation. Simple websites can start from a few hundred pounds, while larger projects with advanced functionality and custom design elements may have a higher investment. We offer tailored quotes to ensure you get the best value for your budget and goals.

3. Will my website be mobile-friendly and optimised for search engines?

Yes, all websites we design and develop are fully responsive, ensuring they look and function perfectly across all devices, including desktops, tablets, and mobiles. Additionally, we implement best practices for search engine optimisation (SEO), so your site is optimised for visibility on Google and other search engines.

 

4. Can I update the website content myself after it's live?

Absolutely! We build websites on user-friendly content management systems (CMS) like WordPress, which allows you to easily update content, add images, and make changes without technical knowledge. We also offer training sessions and ongoing support if needed.

5. What kind of support do you provide after the website goes live?

We provide various support and maintenance packages to ensure your website remains up-to-date, secure, and fully functional. This includes software updates, security checks, backups, and any technical support you might need. You can choose a package that best suits your requirements or reach out for ad-hoc support as needed.

Pricing & Payment FAQs

1. What is the payment structure for your services?

For most projects, we typically require a 70% deposit at the start of the project to secure the booking, with the remaining balance due upon completion before the website goes live. For larger or more complex projects, we may offer a staged payment plan with milestones tied to project phases.

2. Do you offer flexible payment options?

Yes, we understand that each business has unique financial needs. For qualifying projects, we can arrange installment plans that divide the project cost into manageable payments over time. Please speak with us about flexible payment arrangements to find a solution that works best for you.

3. What payment methods do you accept?

We accept various payment methods, including bank transfers, credit/debit cards, and PayPal. If you have a preferred method or would like to set up recurring payments for ongoing services, please let us know so we can accommodate you.

4. Are payments refundable if I change my mind during the project?

Deposits and payments made are generally non-refundable once work has commenced, as they cover initial project costs and development time. However, we are committed to ensuring client satisfaction and will work closely with you to resolve any concerns throughout the project.

5. Can the price change once the project has started?

Yes, the price may be adjusted if there are changes to the scope of work after the project has commenced. This could include requests for additional features, new design elements, or other customisations not included in the original agreement. Any changes in price will be discussed with you in advance, and we will seek your approval before proceeding with any additional work to ensure complete transparency.

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